By: Shanna Crumley, NYC Mayor’s Office of the Chief Technology Officer;
Abdul Rad, NYC Mayor’s Office for the Prevention of Hate Crimes;
Hassan Naveed, NYC Mayor’s Office for the Prevention of Hate Crimes.

Last year, anti-Asian hate crimes surged 147% nationwide. In New York City, where New Yorkers of Asian…

November 4, 2020

by Katherine Benjamin, Deputy CTO for Digital Services

Tl;dr summary: Urgent digital requests require exceptional intake and scoping. Expediting the scoping process means tackling awkward conversations head-on. Leverage the precedent and resources used by leading digital government jurisdictions to rapidly scale your process.

Following the completion of…

NYC Mayor's Office of the Chief Technology Officer

We are using technology to make New York City future ready.

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